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About Us
Founded in 2004 in Ahmedabad, Gujarat, and expanded to Raipur, Chhattisgarh in 2012, Unicorn Water Technology provides RO water purifiers, filtration systems, OEM manufacturing, spare parts, and service solutions, along with herbal and wellness products.
Information We Collect
We may collect the following types of information:
Name
Phone number
Email address
Billing and delivery address
GST number (for businesses)
Company name
Product requirements
OEM specifications
Purchase and service history
UPI details
Bank details
Billing and transaction records
(We do NOT store credit/debit card details.)
IP address
Browser type
Website/app activity logs
Search history
Service request information
Interaction with customer support
How We Use Your Information
We use your data for:
Processing orders and payments
Delivering products and scheduling installations
Providing customer support and service visits
Improving website and app performance
Sharing of Information
We do not sell or rent your personal information. We may share necessary data with:
Delivery and logistics partners
Service technicians
OEM partners
Payment gateway providers
Government authorities when required by law
Technical and analytics service providers
Data Security
We use industry-standard security measures including SSL encryption, secure servers, restricted access, and trusted payment gateways to protect your information from unauthorized access or misuse.
Your Rights
You may request:
Access to your data
Correction or updates
Deletion of personal data (where legally allowed)
Opt-out from marketing communications
Restriction of data usage
Data Retention
We retain information only as long as needed for:
Product delivery and installation
Warranty and AMC service records
Legal and tax compliance
Customer support history
Third-Party Tools and Services
Our website or mobile app may use:
External Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
Children’s Privacy
We do not knowingly collect information from individuals under the age of 18.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.
Contact Us
For questions regarding this Privacy Policy or your data rights, contact: