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Terms Conditions

TERMS & CONDITIONS – UNICORN WATER TECHNOLOGY

Last Updated: 2025

Welcome to Unicorn Water Technology (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website, products, mobile applications, and services related to RO water purifiers, OEM manufacturing, installation, maintenance, and herbal/health product distribution. By accessing our website or purchasing our products/services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

  1. Company Information
    Unicorn Water Technology, established in 2004 in Ahmedabad, Gujarat, and operating in Raipur, Chhattisgarh since 2012, specializes in:

  • Commercial, semi-commercial & domestic RO water purifiers

  • Industrial water treatment units

  • OEM manufacturing

  • Installation, servicing & repair

  • Annual Maintenance Contracts (AMC)

  • Herbal and natural wellness products

  1. Eligibility
    By using our website or services, you confirm that:

  • You are at least 18 years old

  • You can enter into a binding contract

  • You are using our services for lawful purposes only

  1. Products & Services
    We provide RO systems, accessories, OEM manufacturing, installation, repair, AMC services, and herbal/health products. Product specifications, pricing, and availability may change without notice.

  2. Orders & Payment
    4.1 Order Acceptance: All orders are subject to availability, verification, and approval. We may cancel or reject orders at our discretion.
    4.2 Payments: Payments must be made via UPI, bank transfer, cash (where applicable), or online gateways. We do not store sensitive payment details.

  3. Pricing & Taxes
    All prices are subject to change without notice. Applicable taxes (including GST) will be charged as per Indian law. OEM pricing may vary based on agreements.

  4. Shipping, Delivery & Installation
    Delivery timelines vary by product and location. Installation is provided for eligible RO systems. Extra charges may apply for additional parts or complex setups. Ownership transfers to the customer upon delivery and full payment.

  5. Warranty & AMC
    Standard warranty applies to eligible products (varies by model). Warranty does not cover misuse, negligence, third-party repairs, or consumables. AMC services include scheduled maintenance and priority support. AMC charges vary by region and product type.

  6. Returns, Refunds & Cancellations
    8.1 Returns: Accepted only if the product is defective, damaged, or incorrect, and remains unused in original packaging.
    8.2 Refunds: Processed after inspection and approval.
    8.3 Cancellations: Orders can be canceled before shipping. OEM/customized orders cannot be canceled once production begins.

  7. User Responsibilities
    You agree not to misuse our services, provide false information, attempt unauthorized access, or violate any laws. You may not copy, resell, or distribute proprietary content without permission.

  8. Intellectual Property
    All content including logos, product designs, images, text, and data is the property of Unicorn Water Technology. Unauthorized use, copying, or redistribution is prohibited.

  9. Limitation of Liability
    We are not liable for damages caused by improper installation, third-party repairs, negligence, plumbing issues, electrical problems, or delays due to unavoidable circumstances. Our maximum liability is limited to the value of the purchased product or service.

  10. Third-Party Links
    We are not responsible for the content, actions, or policies of external websites linked from our website.

  11. Privacy Policy
    Your use of our services is also governed by our Privacy Policy, which explains how your personal data is collected and protected.

  12. Termination
    We may suspend or terminate access if you violate these Terms, engage in fraudulent activity, or if required by law.

  13. Governing Law & Jurisdiction
    These Terms are governed by the laws of India. Disputes shall be resolved in the courts of Ahmedabad, Gujarat or Raipur, Chhattisgarh.

  14. Changes to Terms
    We may update or modify these Terms at any time. Updates will be posted with a revised “Last Updated” date.

  15. Contact Information
    Unicorn Water Technology

    L 401 Divy Jeevan Life Style,Near Ravidarshan Society, Nikol Gam, Ahmedabad, Gujarat, Pin No. 382350​​​

    Email: support@unicornwatertechnology.com

    Phone: +91 7415267036​

    Website:https://unicornrosystem.com/